How High Platform handles your information.

Who is responsible

High Platform is operated by HIGH PLATFORM LTD. (company no. 09542413), registered in England and Wales. Its registered office is 124 City Road, 124 City Road, London, England, EC1V 2NX. HIGH PLATFORM LTD. is responsible for the personal information described in this notice and determines why and how that information is used. Privacy requests can be made at contact@highplatform.com.

Information High Platform handles

High Platform may handle information you provide through email, enquiries and project discussions, including your name, email address, organisation, project information and the contents of your message.

The website may also process technical information needed to deliver, secure and maintain the site, such as browser and device information, network information, page requests and security records.

Enquiries and prospective work

Information you provide when discussing a possible project is used to understand your enquiry, respond to you, assess whether High Platform can help and continue relevant project discussions.

Do not send passwords, credentials or confidential personal information that is not necessary for the enquiry.

Client relationships

Where an enquiry develops into a project, High Platform may retain the correspondence, project information, contractual records, invoices and other information needed to provide and administer the work.

Website operation and security

Technical information may be used to deliver pages, diagnose faults, maintain availability, protect the website and infrastructure, and investigate suspected misuse or security incidents.

Analytics and advertising

High Platform may use analytics and advertising technologies to understand website use, measure campaign performance and attribute enquiries or other relevant actions to marketing activity.

Optional advertising technology that requires consent is not activated unless the relevant choice has been made. If an applicable UK exception is used for a limited analytics or site-function purpose, High Platform will provide the information and objection mechanism required for that exception.

More detail is provided in the Cookies notice.

Why information is used

Information may be used to respond to enquiries, discuss and provide services, operate and secure the website, maintain business records, understand website performance, measure marketing activity and meet legal or administrative obligations.

Depending on the activity, High Platform may rely on steps taken at your request before entering a contract, performance of a contract, legitimate interests in operating and developing the business, consent where required, and applicable legal obligations.

Service providers and international processing

High Platform may use service providers for website hosting, email, security, analytics, advertising and other infrastructure needed to operate the website and business.

Some providers may process information outside the United Kingdom. Where required, international transfers are handled using applicable adequacy arrangements or contractual and other safeguards permitted by data-protection law.

Retention

Information is retained for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining client and business records, resolving disputes, protecting the service and meeting legal obligations.

Your rights

Depending on applicable law, you may have rights to access, correct, delete or restrict the use of your personal information, to object to certain processing, and to withdraw consent where processing is based on consent.

You also have the right to complain to the UK data-protection supervisory authority.

Other High Platform products

High Platform may operate products with their own privacy notices. AurumFind, for example, has a separate notice covering information processed when that service is used.

Cookies and similar technologies

HighPlatform.com uses limited first-party storage for the site experience and may use optional analytics or advertising technologies where appropriate. Details are set out in the Cookies notice.

Changes

This notice may change as High Platform's website, services or processing activities develop. The current version will be published on this page.